Primarily located in the United Kingdom, B&Q is a favorite retailer for buying home improvement and do-it-yourself supplies. To make sure that staff are providing appropriate customer service, B&Q asks that customers fill out a feedback form after visiting their store. You can review your local store by completing the B&Q DIY customer satisfaction survey, and you can also get a chance to win some impressive rewards. In this article, we will let you know if you qualify for the prizes and guide you through the B&Q DIY survey. You can also find extensive details about what rewards are available.
B&Q DIY Survey Rewards
When you finish filling out the B&Q DIY feedback form, the company will give you the option of signing up for their monthly prize draw. Each survey taker is entitled to one entry, and the winner gets a £250 gift card. Unlike other stores that normally only provide gift cards to their company, B&Q lets customers get an Amazon gift card that can be used to purchase almost anything online.
B&Q DIY Survey Requirements
Before taking the survey, make sure you meet these requirements.
- Be a UK resident over the age of 18.
- Be willing to let B&Q use your name or image in marketing material.
- Do not be a B&Q employee.
- Do not be the family, agent, or housemate of a B&Q employee.
- Enter diy.com/feedback into the address bar of your web browser.
- Choose the name of the town where you visited B&Q from the drop down list.
- Click the “Continue” button after filling out each page in the form.
- Provide details about the time of your visit and which departments used during the visit.
- Rank your likelihood of recommending the store to an acquaintance.
- Say whether you agree or disagree with various statements about the customer service and environment of the store.
- Include details about how the staff at the store helped you and write additional comments about the staff in the text box.
- Rate your overall impression with the visit.
- Provide some demographic information about yourself.
- Choose whether or not you want to enter the sweepstakes and Include your contact information in case you win the prize drawing.
B&Q DIY Survey Completion Troubleshooting & Useful Links
If you follow these steps, you should be done with the survey in just two minutes. For more information on the B&Q DIY customer satisfaction survey, contact the company through one of these means.
Email Address: b&[email protected]
Phone Number: 0333 014 3098
FAQ Section: diy.com/support/customer-services/#icamp=footer_FAQs
Share your experience with the B&Q survey on their Facebook and page, or comment below to let us know what you thought of the survey.