B&Q DIY Survey Guide

Primarily located in the United Kingdom, B&Q is a favorite retailer for buying home improvement and do-it-yourself supplies. To make sure that staff are providing appropriate customer service, B&Q asks that customers fill out a feedback form after visiting their store. You can review your local store by completing the B&Q DIY customer satisfaction survey, and you can also get a chance to win some impressive rewards. In this article, we will let you know if you qualify for the prizes and guide you through the B&Q DIY survey. You can also find extensive details about what rewards are available.

B&Q DIY Survey Rewards

When you finish filling out the B&Q DIY feedback form, the company will give you the option of signing up for their monthly prize draw. Each survey taker is entitled to one entry, and the winner gets a £250 gift card. Unlike other stores that normally only provide gift cards to their company, B&Q lets customers get an Amazon gift card that can be used to purchase almost anything online.

B&Q DIY Survey Requirements

Before taking the survey, make sure you meet these requirements.

  • Be a UK resident over the age of 18.
  • Be willing to let B&Q use your name or image in marketing material.
  • Do not be a B&Q employee.
  • Do not be the family, agent, or housemate of a B&Q employee.

B&Q DIY Survey: How to Complete ItB&Q DIY survey

  1. Enter diy.com/feedback into the address bar of your web browser.
  2. Choose the name of the town where you visited B&Q from the drop down list.
  3. Click the “Continue” button after filling out each page in the form.
  4. Provide details about the time of your visit and which departments used during the visit.
  5. Rank your likelihood of recommending the store to an acquaintance.
  6. Say whether you agree or disagree with various statements about the customer service and environment of the store.
  7. Include details about how the staff at the store helped you and write additional comments about the staff in the text box.
  8. Rate your overall impression with the visit.
  9. Provide some demographic information about yourself.
  10. Choose whether or not you want to enter the sweepstakes and Include your contact information in case you win the prize drawing.

B&Q DIY Survey Completion Troubleshooting & Useful Links

If you follow these steps, you should be done with the survey in just two minutes. For more information on the B&Q DIY customer satisfaction survey, contact the company through one of these means.

Email Address: b&[email protected]
Phone Number: 0333 014 3098
FAQ Section: diy.com/support/customer-services/#icamp=footer_FAQs

Share your experience with the B&Q survey on their Facebook and page, or comment below to let us know what you thought of the survey.

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